Frequently Asked Questions

General Questions

What Types of Projects can Civil Tracker Handle?

Civil Tracker works well for most earthworks projects such as road building, aggregates, mining, and general site earthworks.

Do I need to be a surveyor to use Civil Tracker?

No. Civil Tracker has an intuitive user-friendly interface for use by non- surveyors and non-geomatics professionals.

How long does it take to generate a report?

The report will appear in your email within a minute of clicking the generate report button. If it does not appear in your inbox, please check you junk mail.
The entire user process from adding a new map until receiving a report will take between 10 and 30 minutes depending on the size and complexity of your project area.

How do I make suggestions or contact Civil Tracker?

We’re easily reached via email for any question at any time.

User Questions

Why is there a delay after adding data to a project before I can create tracking area polygons?

The Civil Tracker Engine analyses the new data set against previous data to determine the areas of change.

Can I customize my report?

Currently report PDF templates are not customizable within the Civil Tracker APP.

Why do I have to manually create Tracking Areas

Tracking area polygons represent the boundary of volumetric areas that must be accounted for to accurately create quantity reports. Without human input into tracking quantities the reports would not be accurate.

What paper size is my report?

The report is 11″x17″ (Tabloid) size. This can easily be scaled to 8.5″x11″ (Letter) when you print it if your printer does not support 11″x17″.

I didn’t receive an email

Email notifications are delivered for user registration, project creation, successful change layer creation and report generation. If you are expecting an email and did not receive it first check your junk mail or spam mail folders.
If that does not work, contact Civil Tracker.


What is a Tracking Area?

A tracking area is a closed polygon around a distinct area of change defined by the user. Examples include an area that has been stripped, a stockpile that has been created or a hole that has been excavated.

What is a Material Table?

The Material Table is a list of all earth material types used on the project such as Topsoil, Clay, Gravel, etc that must be tracked as separate items on a project.


Why do I need Ground Control Points (GCPs)?

GCPs are required to ensure the proper vertical alignment of consecutive datasets. Vertical alignment and accuracy is necessary to properly calculated volumetric change between datasets.

Can I use RTK or PPK enabled data?

Yes. RTK or PPK enabled drones provide high quality data that can be used in Civil Tracker. Independent ground checks are recommended when using RTK or PPK drone data.

How accurate is Civil Tracker?

The absolute accurate of Civil Tracker Reports depends on several variables. Typically UAV quantity measurements have been found to be accurate to 3%.
Check out our Blog for several articles on Drone Data Accuracy.

Pricing and Payment

Can I get a Free Trial?

Yes. Civil Tracker provides all users with a 30 day Free Trial.

How much does Civil Tracker cost?

Please visit our pricing page.


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